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Seasonal Workers Job Descriptions

GAME ENTERTAINMENT

Mascot Performer

  • Act as an ambassador of the Bacon organization while performing for fans at home games
  • The mascot performer is responsible for engaging and entertaining fans
  • A great personality, ability to dance and provide high energy are a must
  • This person will rehearse and execute skits, dance routines and other forms of mascot-related entertainment
  • Work closely with the Vice President of Marketing to develop innovative and entertaining performances
  • Also will work closely with members of the Sizzle Squad for in-game entertainment
  • Maintain costume, props and entertainment room
  • Requirements and skills: Prior mascot experience with a sports team is strongly preferred; prior performance experience in dance, drama, acrobatics or other relevant field preferred; possesses strong people skills and ability to engage with individuals of all backgrounds and ages, especially children; must be reliable to report to work on-time; exhibits teamwork and collaborates with team members in a positive demeanor; due to costume limitations, must be no taller than 6 feet

Dancing Usher

  • This person will be required to perform all of the normal usher duties in the seating bowl, including making sure the right fans are sitting in the correct seats and answering questions about the layout of the ballpark
  • This person will be part of the game entertainment, performing dance routines during the game, mainly in the seating bowl
  • A great personality, ability to dance and provide high energy are a must
  • Requirements and skills: Possess the ability to engage the crowd while also performing usher duties; strong customer service skills; exhibit a friendly and helpful demeanor; prior dance performance experience is preferred

Sizzle Squad Members

  • Persons in the Sizzle Squad will be vital to the organization's in-game entertainment
  • Must be outgoing, energetic, love to dance and entertain fans with cheers, chants, on-field games and skits
  • Work closely with our mascot, Kevin Bacon
  • Encourage fans to sign up and participate in in-game skits and games
  • Will follow a game script to provide all entertainment at home games
  • Requirements and skills: Ability to follow instructions and think on your feet; must be able to work in a team environment; outgoing personality and willing to talk with anyone in the ballpark; prior dance, theater or cheer background preferred; possesses strong people skills and ability to engage with individuals of all backgrounds and ages, especially children

On-Field Host

  • This person will serve as the on-field emcee during our home games, informing and entertaining fans with skits and games
  • Possess the ability to engage and entertain the crowd during the entire game
  • Must be willing to follow a game script and be able to improv during on-field skits and games with the goal of entertaining our fans
  • Must be a very energetic individual who loves to have fun with the crowd and clearly articulate the rules of our games during entertainment skits
  • Requirements and skills: Strong ability to communicate with large crowds; possess ability to engage and entertain in a fun fashion; willing to work in a team environment and in front of thousands of fans; entertainment background preferred

Public Address Announcer

  • This person is responsible for being the voice of Luther Williams Field, reading scripts before, during and after the game
  • Must possess the ability to adapt to situations, such as rain delays or other breaks in play to assist with game entertainment
  • Ability to engage and entertain the fans at home games
  • Requirements and skills: prior public address announcing experience with a sports team is preferred; must not be scared of heights because of press box location; possess a strong voice with an ability to engage and inform the crowd; strong communication skills

Music Producer

  • This person is responsible for all music played during home games at Luther Williams Field
  • Must be willing to follow in-game script to play music during the game, including during skits and game entertainment
  • Ability to fill dead times in the game with music to energize the crowd
  • Requirements and skills: Ability to select music quickly to fill dead space in game; strong music knowledge preferred; prior experience serving in similar role with a sports team preferred; must possess ability to work in a team environment

CONCESSIONS

Cook

  • Run the grill and/or fryers, cooking the required amount of food on a given game day
  • May also be required to help wrap food after cooking is finished, depending on need
  • Responsible for cleaning the grill at the end of food service
  • Requirements and skills: Experience cooking in a commercial setting; must be over the age of 18

Cashier

  • Ring up every customer that comes to your window with a smile
  • Provide quality customer service in line with the Bacon Code of Conduct
  • This position may or may not involve serving alcohol
  • Will be responsible for the cash count of their bank every day
  • Requirements and skills: Must be over the age of 18; must obtain an alcohol handler permit

Seating Bowl Waitstaff

  • Responsible for providing prompt wait service to every customer in your section of the Field Box
  • This includes all food or drink orders a customer may put in, as well as being well-versed in the products we offer, including but not limited to different beers, specialty food items available, new or featured items
  • You are required to ring up all items into your POS system, whether they are all-you-can-eat customers or not
  • Requirements and skills: Cash handling skills and experience; must be over the age of 18; must obtain alcohol handlers permit; strong social skills

VIP/Suite Waitstaff

  • Provide prompt service to all customers in your section
  • Have an advanced knowledge and be able to make recommendations on all items on menu, including any premium add-on to upsell
  • You are required to ring up all orders into the POS system
  • Also required to know of any specialty item or promotion going on that day to help spread awareness (special food, new beer, special event happening during game, etc.)
  • Requirements and skills: Cash handling skills and experience; must be over the age of 18; must obtain alcohol handlers permit; previous waiting experience preferred, either with the Bacon or at another establishment; strong social skills

Beer Garden Bartender

  • Have extensive knowledge of all beers available in the Bacon and Kegs Beer Garden and be able to make recommendations based on that knowledge to customers
  • Be able to upsell specific products depending on the night
  • Pour draft beer properly without excessive waste
  • Requirements and skills: Cash handling skills and experience; must be over the age of 18; must obtain alcohol handlers permit; previous bartending experience preferred; strong social skills

Tito's Bar/Tiki Bar Bartender

  • Responsible for providing great service at the bars, including both beer sales and mixed drinks
  • Must know how to mix each drink on the menu, as well as other common cocktails that may be ordered
  • Must have advanced knowledge of the different drinks (beer or liquor) and be able to recommend a drink to a customer based on their preference
  • Requirements and skills: Must be over the age of 18; must obtain alcohol handlers license; strong cash handling skills; strong social skills; previous bartending experience, either with the Bacon or at another bar strongly preferred

Beer Portable Bartender

  • Responsible for stocking, cleaning and operating your beer portable station
  • This may include all cans or at times a beer trailer with draft
  • You will be expected to not only dispense the beer, but also actively sell the beer
  • You must understand the difference between each beer and be able to make a recommendation to a customer based on their taste
  • As you will be in high-traffic areas, you must also be outgoing and engaging with a knowledge of the layout of the ballpark in order to direct customers to where they need to go
  • Requirements and skills: Must be over the age of 18; must obtain alcohol handlers license; strong cash handling skills; outgoing and engaging personality

Beer Portable Runner

  • This person's main task is helping keep the beer portable bars stocked with ice and inventory, but may also be asked to help with the all-you-can-eat lines
  • Requirements and skills: Ability to lift up to 40 lbs.; excellent customer service skills

Food Wrapper

  • Arguably our most important position
  • Responsible for wrapping and preparing food for both all-you-can-eat lines and concession stands pregame
  • During the game you are responsible for fulfilling orders for our cashiers, as well as waitstaff as needed
  • Requirements and skills: Ability to follow instructions and work at a quick pace; willingness to jump in wherever needed; ability to keep track of usage and maintain prepared inventory

All-You-Can-Eat Attendant

  • This position can be for the Party Deck, the Bacon Box or the main All-You-Can-Eat lines up front
  • Arguably our most important position
  • Responsible for wrapping and preparing food for all-you-can-eat lines
  • Responsible for stocking food on the all-you-can-eat lines both before the game and maintaining inventory during the game through the food service
  • Also responsible for maintaining drink inventory during the lines and tracking the all-you-can-eat usage for their given line
  • Requirements and skills: Ability to work at a quick pace; strong customer service skills; ability to keep track of food usage

Suite Attendant

  • Responsible for keeping the suite food lines, coolers and condiments well stocked both before and during the games
  • Responsible for emptying coolers and cleaning after games as well
  • This is a vital position to ensure that each guest in the suite has their needs taken care of during the game
  • Requirements and skills: Excellent customer service skills; ability to stay organized and execute a plan; ability to keep track of food usage

Stand Lead

  • This individual will be tasked with ensuring that their designated stand is stocked pregame, all employees are on task and production goals are being reached
  • Also responsible for keeping track of food production, usage and waste
  • This employee will also need to be trained to be able to jump in to any role in their given stand or location as needed
  • This employee will be responsible for keeping track of all inventory in their stand and alerting Nick Green (our Senior Director of Operations) of anything that is running low during a service
  • This role will also be responsible for things such as changing CO2 tanks or BIBs in the concessions stand
  • Requirements and skills: Excellent customer service; experience leading a team of 6 or more; Servsafe or similar certification preferred; Alcohol Handlers Permit from Macon-Bibb County; cash handling experience required; ability to track and allocate food portions; self-starter; previous experience with the Bacon preferred; must be over the age of 18

GAME DAY/EVENT OPERATIONS

Parking Attendant

  • This person may be located in either the front or the back parking lot, directing cars to the nearest parking spot and enforcing parking restrictions such as but not limited to: VIP, handicapped, blocked areas for fireworks
  • This job will also serve as the director to the nearest ticketing gate once a guest as parked
  • Requirements or skills: Ability to stay organized and follow instructions; ability to stand for long periods of time; excellent customer service skills

Security

  • This person will be responsible for gate security before, during and after the game
  • Duties include enforcing the banned items list, as well as using the metal detection wands to ensure compliance
  • Requirements and skills: Ability to follow rules explicitly; strong customer service skills; must be over the age of 18

Seating Bowl Ushers

  • This person is tasked with ensuring the right fans are in the right seats based on their tickets, as well as ensuring that all fans are enjoying the game in a safe manner
  • Requirements and skills: Exceptional customer service skills; knowledge of all areas of the ballpark in order to answer any questions from fans

VIP/Hospitality Ushers

  • This person is tasked with ensuring that only those with the appropriate tickets are in their area, as well as keeping the hospitality area tidy before, during and after the game
  • This person also must be able to answer any questions about the ballpark, and specifically their area
  • Requirements and skills: Excellent customer service skills; knowledge of their area, as well as the ballpark; previous experience with the Bacon preferred

Scoreboard Operator

  • This person is responsible for keeping up with the game and updating the scoreboard to reflect what is happening
  • Our scoreboard is manual and requires putting up numbers in the correct locations during the game
  • Requirements and skills: Understanding of the game of baseball; ability to pay attention; not afraid of heights; availability for every home game

Statistician

  • This person is responsible for serving as the official scorer and will utilize a computer program to run live stats for the Coastal Plain League website
  • This person will be required to relay official scoring decisions to the scoreboard operator via radio
  • Requirements and skills: Must have an above average knowledge of the game of baseball and its rules; official scorekeeping experience strongly preferred; must be able to operate a computer; must be able to pay attention to everything happening on the field during game, including substitutions; strong communication skills

Kids Zone Attendant

  • This person is responsible for ensuring that all kids are playing in a safe manner, getting signed in, filling out a waiver, getting a wristband and are not wandering out of the designated Kids Zone area
  • This person will need to fully understand the Bacon policies for the Kids Zone, as well as have a strong understanding of the layout of the ballpark
  • Each member of the Kids Zone staff must also know our emergency codes on the radio
  • Requirements and skills: Strong communication skills; knowledge of park rules and regulations; previous experience with kids preferred

Customer Service Representative

  • This person is responsible for running the customer service tent during the game
  • Duties include, but are not limited to the following: checking IDs for fans over the age of 21, answering questions about the ballpark or the Bacon organization and providing excellent customer service to any fan with a question
  • This person may also help with signing out employees for the day
  • Requirements and skills: Exceptional customer service skills; previous customer service experience preferred; exceptional knowledge of the ballpark and its policies

TICKET SALES

Box Office Representative

  • Provide exemplary customer service to patrons at a box office window
  • Assist walk-up ticket buyers with level/seat selection
  • Distribute will-call tickets in accordance with box office policies
  • Perform basic ticket operation functions within the iSportsTix software, including selling and exchanging tickets
  • Answer general information. questions about ticket packages, stadium layout and ADA seating
  • Requirements and skills: At least six months experience working directly with customers; at least six months experience as a cashier or in a similar cash-handling role; strong computer and data-entry skills; ability to quickly learn and use new technology; friendly and helpful demeanor

Ticket Scanner

  • Provide exemplary customer service to all guests during ingress and egress
  • Scan tickets and wristbands both quickly and accurately
  • Answer general information questions about seat locations, stadium layout and ADA seating
  • Troubleshoot scanner issues including a loss of connectivity or battery
  • Requirements and skills: Ability to quickly learn and use new technology; friendly and helpful demeanor; duties are generally performed outdoors in various weather conditions including the heat and/or rain

MERCHANDISE

Merchandise Sales Associate

  • This person is responsible for working in our team store – The Pork Shop
  • Duties include, but are not limited to the following: greeting and assisting customers, working the register, maintaining the store's appearance, restocking as needed, grabbing items from the stock room and moving/putting away outside racks at the end of the night
  • Requirements and skills: Outgoing and social personality; exceptional customer service skills; previous retail experience preferred; knowledge of all items in the team store